Gandia Integra CatiNet
Contact UsThe complete and integrated web solution for conducting your telephone surveys, which allows you to:
It handles call management, sample control, interactive interview direction, interviewer management, and supervision. With integrated reports for monitoring and controlling fieldwork.
With the possibility of click-to-call, automatic, or predictive dialing, according to your needs, to improve interviewer productivity. The dialing system manages incoming and outgoing calls, recordings, call supervision, and remote monitoring.
- Manage your calls through the use of agendas, which facilitate work organization, increasing its efficiency.
- Control the work performed by your interviewers with performance summaries that update in real-time, and being able to supervise the interview online or download the recording for later analysis.
- Work with interactive contact databases that do not require manual intervention, beyond the initial contact upload, and that update as fieldwork progresses.
- The flexibility to work in the office or remotely, as it only requires a stable Internet connection for operation.
- Have the possibility of integrating an automatic/predictive dialing system to improve your interviewers’ productivity.
Usage Modalities
The system can be purchased or rented for a specific study.
Includes (at no additional cost)
- The questionnaire designer Gandia Qüest (with unlimited licenses)
- 1 License of Gandia BarbWin (for statistical analysis of the data)
- 1 license of Gandia Codi (for processing alphanumeric open-ended questions)