Gandia Integra CatiNet
Contact UsThe complete and integrated web solution for conducting your telephone surveys, which allows you to:
Manage calls, control the sample, direct interviews interactively, manage interviewers, and supervise operations, with integrated reports for field monitoring and control.
Use click-to-call, automatic, or predictive dialing according to your needs, improving interviewer productivity. The dialing system manages inbound and utbound calls, call recordings, call supervision, and remote monitoring.
- Organize calls using agendas, which streamline work and increase efficiency.
- Monitor interviewer performance with real-time performance summaries, supervise interviews online, or download recordings for later analysis.
- Work with interactive contact databases that require no manual intervention beyond the initial contact upload and that update automatically as fieldwork
- progresses.
- Operate dynamically from the office or remotely, requiring only a stable internet connection.
- Integrate an automatic or predictive dialing system to further enhance interviewer productivity.
Usage Modalities
The system can be purchased or rented for a specific study.
Includes (at no additional cost)
- The questionnaire designer Gandia Qüest (with unlimited licenses)
- 1 License of Gandia BarbWin (for statistical analysis of the data)
- 1 License of Gandia Codi (for processing alphanumeric open-ended questions)